Health Information: Prescriptions, medication history (with your consent)
Automatically Collected Information:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, click patterns
Location Data: General location (city/state) for delivery purposes
2. How We Use Your Information
Purpose
Information Used
Order Processing & Delivery
Name, address, contact details, payment information
Prescription Verification
Prescription details, healthcare provider information
Account Management
Login credentials, preferences, order history
Customer Support
Contact information, order details, correspondence
Service Improvement
Usage data, feedback, survey responses
Marketing (with consent)
Email address, preferences, purchase history
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
Service Providers: Delivery partners, payment processors, IT service providers
Healthcare Professionals: For prescription verification (with your consent)
Legal Compliance: When required by law or to protect rights and safety
Business Transfers: In connection with mergers or acquisitions
4. Data Security
We implement appropriate security measures including:
SSL encryption for data transmission
Secure storage of sensitive information
Regular security assessments
Access controls and authentication
Employee training on data protection
Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Delete your personal data
Object to processing of your data
Data portability
Withdraw consent (where processing is based on consent)
Opt-out of marketing communications
To exercise these rights, contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Understand how you use our website
Provide personalized content
Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Data Retention
We retain personal information only as long as necessary for:
Providing our services
Complying with legal obligations
Resolving disputes
Enforcing agreements
Prescription records are retained as required by healthcare regulations.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website with a new "Last Updated" date.
Contact Our Data Protection Officer
If you have questions or concerns about this Privacy Policy or wish to exercise your rights:
Email: privacy@firstaidpharmacy.com
Phone: +1 800 559 6580 (Data Protection Line)
Postal Address: Data Protection Officer, First-Aid Pharmacy, [Your Address]